Methodist Practice Management Curriculum

Practice management is integrated longitudinally into the residency curriculum, presented in small pieces at repeated intervals.

As part of the clinic's health care home certification, residents lead quality improvement (QI) projects and chair clinic-wide QI teams that address clinic operations, patient education, patient satisfaction, and marketing.

First year

  • Bill and code for clinic visits
  • Use electronic methods for practice-based learning and improvement, such as diabetes registries, preventive services reminders, and electronic prescribing
  • Attend monthly and quarterly reflection groups, addressing psychosocial needs of both patients and physicians
  • Participate in monthly quality improvement meetings for clinic improvement

Second year

  • Bill and code for clinic visits
  • Use electronic methods for practice-based learning and improvement, such as diabetes registries, preventive services reminders, and electronic prescribing
  • Attend monthly and quarterly reflection groups, addressing psychosocial needs of both patients and physicians
  • Participate in monthly quality improvement meetings for clinic improvement
  • Lead a quality improvement project team for a specific initiative, overseeing a project from design through implementation and evaluation; then, create a scholarly poster to discuss results and implications

Third year

  • Curriculum includes clinic staffing, lab and Clinical Laboratory Improvement Amendments (CLIA) compliance, budgeting and how to read a financial report, and human resource issues
  • Noon conferences focus on job search, resume and cover letter writing, and contract negotiation
  • Day-long practice management seminar held the month before graduation
  • Chair quality improvement oversight committee on a rotating basis, ensuring projects are on-task and appropriately equipped

Technology

  • Fully integrated electronic medical record
  • Additional technologies, such as word recognition software for dictation and provider-specific transcription cost reports, available to residents